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When will my order ship?

May 13, 2009

All FedEx Ground, FedEx 2nd Day Air and FedEx Overnight orders are processed and shipped within two (2) to three (3) business days during our standard business hours of 9 AM to 5:30 PM MST Monday-Friday. The typical delivery timeframe for FedEx Ground is seven (7) to 10 business days after the order is processed and shipped. The typical delivery timeframe for FedEx does not include the processing timeframe and also depends on the service selected. Shipping may be slightly delayed on US holidays and weekends.

Orders shall be deemed delivered when the shipping carrier provides confirmation that the package was successfully delivered to the address you submitted during the checkout procedure. Pangea Organics is not responsible for non-receipt of orders that have been deemed delivered. Pangea Organics is also not responsible for non-receipt of orders due to failure to properly submit an accurate and complete shipping address during the signup procedure.

Domestic Shipping (U.S.): Our domestic carrier is FedEx. The shipping timeframes provided during the checkout procedure are estimates only. The typical delivery timeframe for FedEx Ground is seven (7) to 10 business days once the order is processed. The typical delivery timeframe for FedEx 2nd Day Air or Overnight depends on the service selected. Shipping charges are determined by the number, weight and type of items ordered once the shipping carrier and service selected. We do not ship COD.

Please be sure to provide a Physical Mailing Address as we do not ship to Post Office Boxes.

Do You Have a Different Question?

Please contact customer support by sending an e-mail to Customer.service@pangeaorganics.com. We do our best to reply to all inquiries within 2 business days.